Rock Solid Kitchens operates a very straightforward payment protection scheme that provides the ultimate guarantee of your complete satisfaction, which is unmatched in the industry.

We ask for a small deposit as confirmation of your order - this is typically as low as £50 - after which we require no further payment until satisfactory delivery and inspection of the goods has been achieved.

When delivery is completed, we ask that you satisfy yourself that all the items ordered have been received, that they are in good condition and not damaged, and that all the goods have been supplied in the colours or finishes that you requested.

Final payment will not be requested until you have checked that the delivered items meet your expectations and are of satisfactory quality.